Here at UV Medic, our commitment is to offer you the highest quality products in the most efficient and timely manner.
However, if you need to return your order, we will gladly issue you a refund, according to the following guidelines:
Defective UV bulbs are covered 100% for 3 months, a replacement will be sent free during this time frame (most all of our product bulbs usually last 5000 plus hours).
How do I return a product -- I decided I don't want it
If you decide you don't want the product for any reason, you must return it WITHIN 15 DAYS UPON ARRIVAL OF THE PRODUCT. The product must be returned fully intact and 100% resaleable. If it is not in resale condition, (for example, if you don't return all packaging, parts, accessories, or packaging is torn) there will be a 25% restocking fee. You have the option of getting a refund or a store credit applied to your account. If a refund is chosen, the amount refunded will be the purchase price LESS the initial shipping cost. If the store credit is chosen, it will be the total amount paid with no shipping deduction.
By placing your order, you are in acceptance of all of the stated policy and terms.
However, if you need to return your order, we will gladly issue you a refund, according to the following guidelines:
Defective UV bulbs are covered 100% for 3 months, a replacement will be sent free during this time frame (most all of our product bulbs usually last 5000 plus hours).
How do I return a product -- I decided I don't want it
If you decide you don't want the product for any reason, you must return it WITHIN 15 DAYS UPON ARRIVAL OF THE PRODUCT. The product must be returned fully intact and 100% resaleable. If it is not in resale condition, (for example, if you don't return all packaging, parts, accessories, or packaging is torn) there will be a 25% restocking fee. You have the option of getting a refund or a store credit applied to your account. If a refund is chosen, the amount refunded will be the purchase price LESS the initial shipping cost. If the store credit is chosen, it will be the total amount paid with no shipping deduction.
By placing your order, you are in acceptance of all of the stated policy and terms.